Giving & Volunteerism, Cause Coordinator

About the job

Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. The Macy’s Corporate Communications team informs, inspires, and engages our colleagues, customers, and communities.

Are you a storyteller? Do you thrive in a fast-paced environment and are you a progressive thinker? Join a team of talented and dedicated professionals to promote and protect the iconic Macy’s brand. As a member of our team, you will gain experience in cross-channel communications, both internal and external. You’ll help motivate teams and influence senior leaders.

Job Overview:

Macy’s is currently seeking a Coordinator, Giving & Volunteerism, Cause who will help implement our annual calendar of customer-focused fundraising campaigns aligned to our new social purpose, Mission Every One, focused on creating a brighter future with bold representation. This is a hybrid position based in New York City and reports to the Director, Giving & Volunteerism, Cause as part of the Corporate Communications function.

This role will join a team of existing and new talent across a world-class internal and external communications team all working together to build a strong function at Macy’s.

This position will support the strategy and execution of Macy’s national and regional Cause Marketing campaigns and initiatives. Perform other duties as assigned.

Essential Functions:

• Works closely with the Director to assist with the planning and execution of all national Cause Marketing campaigns, as well as any regional events and initiatives.
• Drafts campaign support materials, such as contact and distribution lists, key messages, store execution memos, and marketing briefs. Routes marketing collateral, press releases, etc., for approval.
• Tracks and analyzes campaign performance, gathers key performance indicators from cross-functional teams, and creates campaign recaps and year-end reports.
• Gathers and summarizes relevant customer, colleague, and industry research related to Cause Marketing.
• Ensures that all contractual agreements are upheld by Macy’s and our nonprofit partners (timely donation of funds, registration of co-venture agreements, etc.).
• Communicates with non-profit partners, internal teams and stores as needed to ensure projects are effectively completed.
• Supports Director with fielding and responding to varied requests from stores and local charities.
• Provides coordination and support for meetings/calls.
• Handles all administration and finance needs (creating purchase orders, processing invoices, managing expense, etc.).
• Provides minimal admin, calendar and expense support to the Sr. Director, Giving & Volunteerism.
• Regular, dependable attendance & punctuality

Qualifications and Competencies:

• Bachelor’s degree preferred, not required.
• Experience in the areas of marketing, public relations, communications, corporate giving, or nonprofit management preferred.
• Excellent written and verbal communication skills (including presentation experience in front of groups of various sizes).
• Ability to read, write, and interpret instructional documents such as reports and procedure manuals.
• Must have above average mathematical skills, including the ability to compute rates, ratios, and percentages, and the ability to work with mathematical concepts such as probability and statistical inference.
• Must be able to work independently with minimal supervision.
• Innovative, creative, proactive, and confident thinker.
• Passionate about social impact.
• Team player and collaborator; able to work simultaneously with many internal stakeholders.
• Flexible approach to work with ability to toggle between projects and priorities in a high-pressure environment.
• Strong organizational and editing skills with a keen eye for detail.
• Advanced use of Microsoft Office suite, particularly Excel, and other software programs.
• Ability to work a flexible schedule based on department and store/company needs.
• Minimal travel may be required.