We understand that the current U.S. federal government shutdown is impacting many of our fellow citizens. To assist during this time of uncertainty, we are offering an interest-free one-time cash advance, up to your available credit line for a maximum of $500 (with a minimum amount of $250) to existing or new* PayPal Credit customers who are U.S. federal government employees impacted by the shutdown.
How do I qualify for the assistance?
You’ll need to be a U.S. federal government employee with a PayPal and PayPal Credit account in good standing to qualify for the assistance. If you don’t have a PayPal Credit account, simply click here to apply. PayPal Credit is subject to credit approval.
How do I request this assistance?
If you already have a PayPal Credit account, call 1-877-689-1975. You may be asked to provide proof of federal government employment.
If you do not have a PayPal Credit account, first click here to apply. Once you have been approved, call 1-877-689-1975.
We’re available Monday to Friday from 8AM-11PM Eastern Time and Saturday to Sunday from 9AM-9PM Eastern Time.
How does the assistance work?
After you call into Customer Service and upon validation of proof of federal government employment, you’ll receive a cash advance from your PayPal Credit account, up to your available credit line for a maximum of $500 (with a minimum amount of $250). This one-time cash advance will be interest-free with a 0% Annual Percentage Rate (APR)* until the cash advance amount is paid in full. Your PayPal and PayPal Credit accounts must be in good standing to be eligible.
The cash advance will be deposited into your PayPal account balance, which will take 1 to 3 business days from the date we verify your employment. Once the amount is in your PayPal account balance, you can use it to make purchases, send money or transfer it to a bank account.
What are the repayment terms?
This cash advance will be interest-free with a 0% Annual Percentage Rate (APR)* until paid in full. You will need to make minimum monthly payments, and the cash advance balance will be included in your minimum monthly payment due calculation consistent with the Terms of your PayPal Credit account.
How long is the assistance available?
PayPal is committed to funding a total of $25 million in interest-free cash advances for this program. The program will end when (1) the government reopens and federal government employees receive their first paycheck or (2) the program funds have been fully utilized, whichever is sooner.