Facebook is launching new artificial intelligence tools to help people who may be thinking of suicide. Below is an excerpt from the Facebook newsroom about their new efforts:
There is one death by suicide in the world every 40 seconds, and suicide is the second leading cause of death for 15-29 year olds. Experts say that one of the best ways to prevent suicide is for those in distress to hear from people who care about them.
Facebook is in a unique position — through friendships on the site — to help connect a person in distress with people who can support them. It’s part of our ongoing effort to help build a safe community on and off Facebook.
Today we’re updating the tools and resources we offer to people who may be thinking of suicide, as well as the support we offer to their concerned friends and family members:
- Integrated suicide prevention tools to help people in real time on Facebook Live
- Live chat support from crisis support organizations through Messenger
- Streamlined reporting for suicide, assisted by artificial intelligence
Already on Facebook if someone posts something that makes you concerned about their well-being, you can reach out to them directly or report the post to us. We have teams working around the world, 24/7, who review reports that come in and prioritize the most serious reports like suicide. We provide people who have expressed suicidal thoughts with a number of support options. For example, we prompt people to reach out to a friend and even offer pre-populated text to make it easier for people to start a conversation. We also suggest contacting a help line and offer other tips and resources for people to help themselves in that moment.